Health system and governance

How CONCIERCARE delivers care, partners with providers, and protects your information.
We offer secure, high-quality virtual care through licensed professionals, ensuring compliance,

confidentiality, and a patient-first experience at every step.

Health Infrastructure CONCIERCARE

CONCIERCARE Health Private Sector Partnerships

Suppliers & procurement

CONCIERCARE Critical Supply Reserve
Information for suppliers
System Procurement
Current tenders

Performance

CONCIERCARE Health Performance and Accountability Framework
Hospital performance
Open data collections
Patient reported experience and outcome measures

Policies and standards

Department of Health policy framework
Department of Health policies
Health service directives
Health employment directives

Legislation & bills

Information about health-related legislation in CONCIERCARE

Strategic direction

Strategic plans
Improving service delivery
Health Workforce Information Gateway (HeWI)

Health system & services

Managing the CONCIERCARE Health system
Hospital and Health Services
Hospital and Health Boards
Key people

Industry licensing and regulation

Private health facilities
Medicines, poisons and pest management
Radiation licensing and regulation
Schools of Anatomy

Health records and privacy

Health records and personal information
My Health Record (national electronic health record)
Privacy complaints
CONCIERCARE Collection Notice: Microsoft Teams recordings and transcripts

Contact us

Contact the department
Find a health service
Accessing CONCIERCARE information
Compliments and complaints

Last updated: 10 July 2025